1. Introduction

Welcome to Gautham Jewellers. By accessing and using our website, you agree to comply with the following Terms & Conditions. These terms govern your use of our site, purchase of jewellery, and related services. If you do not agree with any of these terms, please refrain from using our website or making a purchase.

2. Use of Website

You agree to use this website for personal and lawful purposes only. Any attempt to disrupt, manipulate, hack, or misuse our systems, data, or services is strictly prohibited. Gautham Jewellers reserves the right to suspend access to users found violating these terms.

3. Product Information

We take utmost care to display accurate information about our jewellery products, including descriptions, gold purity, weights, and pricing. However, slight variations in weight, design, or color may occur due to screen display or handcrafted nature of jewellery. Gautham Jewellers reserves the right to correct errors, update details, or modify product information at any time without prior notice.

4. Pricing and Payment

• All prices are displayed in Indian Rupees (INR) and are subject to change based on current gold rates and market fluctuations.
• Prices shown include making charges but exclude taxes, duties, or delivery fees unless specified.
• Payments can be made securely through our approved payment gateways.
• By placing an order, you authorize us to process payment through your selected payment method.
• Orders once placed for customized jewellery cannot be cancelled or modified after processing begins.

5. Shipping and Delivery

We aim to deliver your order safely and on time. Delivery timelines depend on product type, location, and courier partner services. Gautham Jewellers is not responsible for delays caused by logistics partners, natural calamities, or unforeseen circumstances. All shipments are insured until delivery is completed.

6. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy. Only unused, undamaged, and non-customized items in their original condition and packaging will be accepted for return within the specified period. Custom-made and engraved items are non-returnable.

7. Intellectual Property

All content, including jewellery designs, product photos, videos, brand logos, graphics, and written content on this website are the intellectual property of Gautham Jewellers. Any unauthorized reproduction, modification, or distribution of our content is strictly prohibited and may lead to legal action.

8. Limitation of Liability

Gautham Jewellers shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website. We make every effort to ensure product quality; however, variations due to craftsmanship or materials are natural and not considered defects.

9. Changes to Terms

Gautham Jewellers reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of our website or purchase of our products after changes indicates your acceptance of the revised terms.

10. Contact Us

For any questions or clarifications regarding these Terms & Conditions, please reach out to us at: support@gauthamjewellers.in.